We are looking for a creative and driven service designer to join our team in designing innovative (digital) solutions for our clients. As a service designer, you will be responsible for identifying the needs and problems of our clients and creating service solutions that improve their experience. You will work closely with our multidisciplinary developers and strategists to bring projects from concept to launch.
Stretch Innovation is a fast-growing scale-up, active as an innovative agency.
We bring business model innovation, growth hacking and digitalization to companies. We don’t limit ourselves to strategy consulting, we also implement our innovative ideas and strive toward perfection. We build business models/ventures from A to Z. We are entrepreneurs instead of consultants.
At Stretch Innovation, there are no great ideas without implementation!
With a group of talented employees and a great deal of experience, we ensure growth and innovation for companies and make every penny count. Stretch Innovation already helped 50+ companies in growing and expanding their customer portfolio.
Identifying client needs through research and analysis
Designing service solutions that improve the customer experience
Creating user profiles, customer journeys, service blueprints, and other relevant design documentation
Designing landings pages and implement them using tools
Creating test brands with the aim of validation
Facilitating workshops and co-creation sessions with clients and other stakeholders
Collaborating with the team to implement and test designs
Continuously monitoring the service solution and optimizing it based on user feedback and analysis
Keeping the team up-to-date with the latest design thinking innovations
Minimum of 2 years experience as a service designer or UX designer
Demonstrable experience working with multidisciplinary teams
Excellent skills in design thinking and human-centered design
Experience conducting research and analysis to understand customer needs
Strong communication skills and the ability to present to clients and stakeholders
Experience working in an Agile environment is a plus
A portfolio showcasing examples of service design projects is required
You get a lot of energy when you can create things and translate business requirements in a visual concept
You listen to your target audience to adapt your creations accordingly and you are flexible in incorporating the feedback
The opportunity to join an ambitious start-up that is growing at full speed.
Ready to start learning? Then this position is perfect for you, as we offer a steep learning curve. By working directly with senior managers and business owners, you will be introduced to endless aspects of business management.
Being a part of our young team of ambitious professionals, who all go the extra mile to make innovation happen. At Stretch Innovation, the sky is not the limit, because our drive to innovate, succeed and grow is unlimited.
Learn the latest trends in innovation and entrepreneurship through our training budgets
We offer a competitive salary and benefits package with a company car.